Frequently Asked Questions

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Shipping & Returns

Do you accept returns or exchanges?

Due to the delicate and personal nature of our collections, we do not accept returns or exchanges for online or in-store purchases.

Can I purchase items online and pick them up in-store?

Yes, we offer the option for customers to buy online and pick up their orders in-store for added convenience. Not all items in store are available online, due to their size and exclusivity.

How can I report a damaged item from my shipped order?

If you purchased an item online for shipping and receive a damaged item, please contact us at within 48 hours of receiving your order with photos of the damaged item and packaging for further assistance.